Resident Manager - Gran Meliá Iguazú

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

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Hotel Information

In northeastern Argentina, the Iguazú River, a tributary of the Paraná River, forms the world’s most famous waterfalls. This hotel, the only one located within Iguazú National Park, is right next to it. With outstanding views of the Iguazú Falls from its rooms, an infinity pool, and dining options, it embodies a unique experience: staying in front of one of the Seven Natural Wonders of the World.

Gran Meliá Iguazú boasts a unique location in the world, RedLevel exclusivity, and Yasi Spa rituals. To access the hotel, which is located within the National Park, it is mandatory to purchase a ticket per person through the website of Iguazú National Park and show it at the hotel reception upon check-in. Guests can access the park whenever they want during their stay by making a single prior payment.

Everything you will find at Gran Meliá Iguazú includes:

• Travel Weekly's Magellan Award: Awarded in the Gold Category as a luxury resort. This recognition is validated by a panel of leading industry professionals and leaders.

• Fine Hotels & Resorts: This American Express program provides exclusive benefits at more than 1,800 selected hotels worldwide, with the highest standards of luxury.

• World Travel Awards: We have been named the Best Hotel in Argentina for the third consecutive year.

• Ecolabel: Awarded by the Association of Tourism Hotels of Argentina (AHT), certifying the implementation of ethical, environmental, and socially responsible practices in the hotel.

• RedLevel Luxury Service: RedLevel is Gran Meliá Iguazú’s premium service, offering a set of advantages that provide exclusive access to reserved spaces with the best views of the falls and personalized attention.

Cuisine:

• Merkado: A dining experience in a unique setting. Mediterranean cuisine, excellent cuts of Argentine meat, fresh fish, pasta, and homemade desserts complement the incredible views of the Iguazú Falls.

• Bar Merkado: The perfect meeting point in the heart of the hotel. Its menu offers an array of appetizers, regional boards, and cocktails, making it an ideal choice for lunch and dinner.

• Alter Rooftop Bar: Gran Meliá Iguazú's best-kept secret, this panoramic rooftop bar overlooks the Iguazú Falls and offers a superb wine and cocktail list. Special sushi and live DJ nights are also featured.

• Number of Rooms: 183

• Event Rooms: 2 event rooms (510 m²)

Mission of the Position

Reporting directly to the General Manager of Gran Meliá Iguazú, you will be responsible for:

• The operations of the hotel: planning, coordination, management, supervision, and analysis of results across all hotel departments.

• Leading and inspiring high performance in hotel teams while continuously evaluating and maintaining high-quality service and efficient work processes.

• Ensuring the correct implementation of Meliá Hotels International's procedures and policies, aligned with strategic plans.

What Are We Looking For?

• A minimum of 2-3 years of experience as a Resident Manager or in a similar position.

• Ability to lead hotel operations with a strong guest focus.

• Comprehensive knowledge of all hotel operations.

• A university degree, preferably in Tourism (or equivalent studies in Hospitality and Tourism).

• International experience is preferred.

• Functional knowledge of the operations of all departments.

• Previous experience in luxury hotel management.

• Strong attention to detail and a passion for excellence.

• A warm and dynamic personality.

• Demonstrated ability in Human Resources Management and Talent Development.

• Knowledge of IT tools used in hotel management.

• High geographical flexibility is preferred.

• Proficiency in both English and Spanish is mandatory.

• Ability to reside in Iguazú (Misiones), Argentina.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. 

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