Housekeeping Coordinator - INNSiDE Amsterdam

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Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family 🚀

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Job summary 

Organize, responsible and supervise the external cleaning company to ensure continuous compliance with all quality and Meliá standards. Besides this, you will have responsibility to check invoices, manage administration and the stock. 

You serve as the main point of contact between the hotel and the outsourced company, ensuring that all operations and communications between both parties are carried out effectively, efficiently, and in alignment with agreed standards and expectations

 What are the main tasks you are responsible for?  

• Achieving efficient guest satisfaction in accordance with the specifications and compliance with Meliá Hotels International Standards. 

• Ensuring cleanliness in all areas of the hotel such as the back office, guest rooms and public areas.

• Regular inspections of the hotel to see if everything is up to standard.

• Giving instruction and training of the external company employees, on quality and Meliá Hotels International standards.

• Maintaining regular communication with the external company in order to address any problems or deficiencies immediately and to resolve them promptly. 

• To initiate and implement changes to operational standards.

• Administration of the laundry and material inventory. 

• Efficient and cost-optimized management and distribution of uniforms.

• Daily handling of uniforms.

• To deal with any guest complaints efficiently and professionally to the laid down standards.

• To undertake regular bedroom checks to monitor standards and to plan on-going maintenance programmes. 

• To ensure that operating equipment is well controlled and that departments are able to operate to the standard required. 

• To liaise regularly with all other departments in the hotel where necessary. 

• To ensure that the quality of the outsourced housekeeping is up to the standards of Melia by performing regular quality control checks and to discuss possibilities for improvement.   

What are we looking for? 

• Passionate and energetic individuals.

• Previous experience in a similar role.

• Basic skills of excel.

• Structured and well-disciplined.

• Hands on approach.

• Strong communication skills.

At Meliá we are all VIP 🌟

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

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