Housekeeping Manager - INNSiDE Buġibba
San Pawl Il-Bahar, MT
“The world is yours with Meliá”
Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you.
Do you dare to be the owner of your professional career in an inspiring world? 😉🌟
MISSION: Responsible for the organization, responsibility and management of the entire housekeeping department, ensuring continuous compliance with all highest standards.
Whae will you have to do?
Ø To achieve an efficient guest satisfaction in compliance with the highest standards
Ø To ensure and monitoring the required housekeeping quality standards
Ø To guarantee clean and tidy all areas to the standard cleanliness
Ø To designs the annual cleaning programme
Ø To carry out administrative tasks for controlling his/her department: inventory control, checking supplier invoices, and follows-up corporate purchasing policies.
Ø To supervise and train of in-house staff, as well as external staff, on quality and Company standards
Ø To deliver excellent customer service
Ø To report on any shortages, damages or security issues
Ø To check stocking levels of all consumables
Ø To comply with health and safety regulation and act in line with company policies and licensing laws
Ø To maximize the productivity of the whole housekeeping department
Ø To actively participate in ‘On The Job Training’ and attend training sessions to enhance Personal Development
Ø To actively work as part of the team to contribute to accomplish the hotel and department objectives
Ø To ensure all maintenance issues are reported and deal with in an efficient manner
Ø To propose and follow up on the annual budget to the hotel’s General Manager.
Ø To check customer satisfaction and offer further requirements
Ø To ensure all extra requirements of the guest are dealt with efficiently
Ø To recommend investment proposals for improving or replacing equipment or facilities
What are we looking for?
- Minimum 2/3 years of experience in the role
- High Level of English and the knowledge of a second language will be a plus
- Hopistality degree
- Leadership, personnel management and decision-making skills
- Quality and customer service oriented
At Meliá we are all VIP 🌟
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.
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