Sales Manager - Melia Vinpearl Hue
Thua Thien-Hue, VN
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Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀
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- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
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Mission:
The position is the Sales Manager based in Hue City, responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of hotel. She/he will assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives and achieves personal sales goals.
Main Responsibility:
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- Ensure that all the events are managed efficiently according to the established business, budget and marketing plan by following Melia Hotels International SOP.
- Planning, organize and promote unique events and milestones together with outlet managers.
- Prepare Banquet Event Order correctly and send to all Department
- To coordinate events and any artistic performances with outlet managers to ensure operational readiness, efficiency in resource utilization, and prompt delivery of services.
- To implement a flexible work schedule based on business patterns.
- To be constantly involved in the operation and to be present during all events.
- Ensure an accurate Events Schedule is kept and discussed it with Sales Manager on a weekly basis.
- Arrange the entire necessary requirement for the client in accordance with contract, including but not limited to accommodation, transportation, audio requirements, meals etc.
- Ensure that all revenue are calculate correctly and correct any operational errors.
- Work pro-actively to minimize complaints from guests.
- Monitor and ensure highest levels of guest satisfaction by providing quality client and guest service and products within corporate standards.
- Establish and maintain a good customer relationship with clients.
- To follow-up with clients and guests after an event to determine satisfaction; measure these results and establish strategies to improve the quality of the guest experience.
- Ensure guests receive efficient, knowledgeable and courteous service, and high quality products and service.
- Summarize all revenue each month and send Monthly report to Sales Manager.
- Performs any other duties assigned by Sales Manager.
- Produce weekly and month report
Requirements:
- Fluent Vietnamese in both speaking and writing
- Good written and spoken English
- Strong knowledge of local businesses and business trends required Strong negotiation
- Minimum of 2 years of experience in a similar position with proven track records
At Meliá we are all VIP 🌟
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.
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