Sale Manager - Melia Ba Vi Mountain Retreat

“The world is yours with Meliá” 

Continuing you journey at Meliá is an opportunity to learn, grow and keep building your career within a global team. Here you can take on new challenges and access experiences and access experiences in different destinations, while remaining part of our family.

Are you ready to take the next step in your career with us?

REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.

Mission: You will drive revenue across all market segments—Corporate, MICE, Leisure/FIT, Travel Trade, and Weddings/Events—for our exclusive 55-key luxury eco-retreat. Nestled in the Ba Vi mountains featuring a blend of French colonial and Vietnamese village architecture.  

What will you have to do:

MICE & Corporate Segment:

• Business Development: Identify, prospect, and secure high-yield corporate accounts, executive retreats, and board meetings.

• Event Promotion: Pitch our 3 dedicated event rooms and unique outdoor venues for team-building, strategic planning sessions, and corporate offsites.  

• Account Management: Nurture relationships with corporate travel managers and executive assistants in Hanoi and surrounding economic zones.

• Tailored Packages: Collaborate with Food & Beverage (Senses and Tonkin restaurants) and the Spa to create bespoke corporate wellness and retreat packages. 

Leisure, Travel Trade & FIT

• Agent Relationships: Develop and maintain strong partnerships with premium inbound tour operators, luxury travel agents (DMCs), and OTA market managers.

• Product Positioning: Effectively communicate the retreat's unique selling points, including the infinity pool, thermal spa, cycling and hiking trails, and proximity to historical ruins, to the travel trade.  

• Rate Strategy: Work closely with Revenue Management to optimize wholesale, dynamic, and tactical rates for the boutique 55-key inventory—balancing occupancy and high ADR across our Deluxe rooms, Suites, and Pool Villas.

Weddings & Social Events

• Venue Selling: Promote the resort's lush gardens, 1902 Lobby Lounge, and panoramic mountain views as a premier destination for luxury weddings and private social events.  

• End-to-End Coordination: Act as the primary sales contact for couples and event planners, conducting site inspections and ensuring a seamless handover to the operational banqueting team.

Strategic Planning & Reporting

• Market Intelligence: Monitor competitor activities in the Hanoi-adjacent luxury resort market and provide actionable market trends to the Director of Sales & Marketing.

• Target Achievement: Meet or exceed monthly and quarterly room night and revenue KPIs across all assigned segments.

• Admin: Maintain accurate and up-to-date client records, contracts, and sales activities. Submit weekly sales reports outlining pipeline and conversions.

What we are looking for: 

• Experience: Minimum of 1 to 2 years of proactive sales experience in luxury hospitality, preferably within a high-end retreat. 

• Market Knowledge: Established network of contacts across Hanoi’s corporate sector, luxury travel agencies, and event planners.

• Languages: Fluent in Vietnamese and excellent command of English. 

• Technical Skills: Exceptional negotiation, presentation, and closing skills. Ability to sell an "experience" rather than just a room.

• Personal Attributes: Self-motivated, target-driven, and adaptable. Willingness to travel between the Hanoi sales office and the Ba Vi property for site inspections.

At Meliá we are all VIP

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

If you want to be “Very Inspiring People“, follow us on: 

INSTAGRAM – TIKTOK – LINKEDIN – INDEED – GLASSDOOR