E Commerce Sales Director America

“The world is yours with Meliá” 

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉 

Job summary: Direct responsibility for E-Commerce revenues for the MHI hotel portfolio in the Americas. Responsible for ensuring the correct implementation of the distribution and sales strategies in melia.com, Contact Centre, the APP and OTAs: sales strategy, tactical actions, content management, participation in campaigns and participation in the definition of the investment strategy in digital marketing.

What You'll Do:

• Participate in the definition of the sales strategy for the E-Commerce segment: Direct Sales and OTAs, providing information on the actual state of the business and all required inputs.
• Define and supervise the implementation of E-Commerce strategy in the hotels under their responsibility, ensuring alignment with other segments and with the Revenue Management team.
• Guarantee the definition of the sales strategy for the Contact Centre for each geographic area/hotel.
• Prepare and validate the annual revenue budget for the E-Commerce segment together with the Revenue Management team and using the standard corporate tools.
• Define the E-Commerce revenue budget on a quarterly basis based on booking date in order to coordinate objectives for key accounts.
• Understand and participate in the evolution of the MHI pricing model in order to guarantee its correct application in the E-Commerce segment.
• Ensure the correct application of rates in the E-Commerce segment to ensure acceptable levels of price accuracy.
• Lead the coordination of the rate/offer loading process together with the Revenue Management team for campaigns in their geographic area.

What We're Looking For:

• Experience: Minimum of three years in a similar role.
• Skills: Strong communication and negotiation skills, ability to multitask, prioritize, and manage time effectively.
• Languages: Native or bilingual proficiency in English; other languages are highly valued.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

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