Outlet Manager - Gran Melia Jakarta

“The world is yours with Meliá” 

Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

We are looking for Outlet Manager

We are seeking an experienced and passionate Outlet Manager to oversee the daily operations of our restaurant and ensure an exceptional dining experience for our guests. The ideal candidate will be a strong leader with a deep understanding of Spanish and Mediterranean cuisine, excellent service standards, and the ability to manage a dynamic team in a fast-paced hospitality environment.

Key Responsibilities

• Oversee the day-to-day operations of the restaurant to ensure seamless service, high quality, and guest satisfaction.

• Lead, manage, and train a diverse team while ensuring adherence to the restaurant’s standards, procedures, and policies.

• Maintain a high level of customer service while protecting and enhancing the restaurant’s reputation for excellence.

• Work closely with the kitchen team to ensure smooth service flow and that all dishes are presented according to established Michelin-level standards.

• Maintain strong knowledge of Spanish and Mediterranean cuisine to deliver a curated and memorable dining experience.

• Supervise wine and cocktail programs, including wine pairing recommendations and cocktail offerings to enhance guest experience.

• Monitor inventory, order supplies, and implement cost control measures to maintain profitability while meeting brand standards.

• Build and maintain positive relationships with guests to encourage repeat visits and strong customer loyalty.

• Collaborate with the Head Chef and operations team to ensure consistent quality and service excellence.

Requirements

• Previous management experience in a Spanish restaurant or similar concept is preferred.

• Understanding of international wines with the ability to recommend pairings.

• Good understanding of cocktails and beverage pairing to complement a dish

• Proven leadership skills with the ability to manage and motivate a team in a high-pressure environment.

• Excellent communication skills with fluency in English.

• Strong organizational, leadership, and multitasking abilities.

• Passion for hospitality and delivering exceptional dining experiences.

At Meliá we are all VIP

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

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