Restaurant General Manager | ERRE & Urrechu Spanish Restaurant - Gran Melia Jakarta

“The world is yours with Meliá” 

Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

About the role:

Gran Meliá Jakarta seeks an experienced Restaurant General Manager to lead our signature Spanish restaurant. You will own daily operations, guest experience, commercial performance and team leadership to deliver an authentic Spanish dining concept and strong financial results.

Key responsibilities:

- Lead all outlet operations: service, bar, events, inventory, maintenance and standards.

- Own P&L and budget: set targets and deliver monthly revenue, food cost, labor cost, and profitability goals.

- Deliver KPIs: monthly covers, average check,, food cost, guest satisfaction (GSS) and online review targets.

- Ensure culinary and beverage authenticity: collaborate with Culinary Team to develop Spanish menu, wine/aperitif program and seasonal offerings.

- Drive commercial growth: menu engineering, dynamic pricing, upsell training, and yield management for peak/shoulder periods.

- Plan and execute events: private dining, chef’s tables, tasting menus, cultural nights, and high-value partnerships.

- Marketing & local partnerships: own outlet marketing plan with hotel Marketing & Sales — influencer outreach, PR, local Spanish community and embassy engagement, cross-promotions with luxury brands, and targeted digital campaigns.

- Guest experience & brand standards: ensure implementation of brand identity, sensory architecture and high-touch personalized service.

- People leadership: recruit, develop and retain outlet team; conduct reviews; and training.

- Compliance & safety: enforce HACCP, local food safety regulations, licensing and occupational health & safety.

- Sustainability: minimize food waste, increase local sourcing, and implement waste separation and sustainability initiatives.

- Reporting & systems: maintain accurate controls, use hotel systems and deliver timely reports to hotel leadership.

Requirements: 

- Degree in Hospitality/Tourism or related field preferred.

- Minimum 5 years F&B leadership; 2+ years as outlet/restaurant GM for an upscale concept with P&L ownership.

- Proven success growing outlet revenue and managing KPIs (covers, average check, food & labor cost).

- Experience with Spanish cuisine or strong beverage program (wine/aperitifs) preferred.

- Languages: Bahasa Indonesia, English (advanced); Spanish desirable.

- Strong commercial, marketing and people-management skills.

- Knowledge of HACCP, local Jakarta food safety regulations, licensing and sustainability practices.

At Meliá we are all VIP

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

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