The Level Manager - Meliá Jardines del Teide (Tenerife)

“The world is yours with Meliá” 

Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It's knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of our great family.

It is experiencing one of the most exciting journeys of your life, a journey where personal and professional growth will accompany you at every step.

Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá? 😉🌟

REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.

Meliá Jardines del Teide, hotel exclusivo para adultos en Canarias, no solo goza de una excelente ubicación en la zona sur de Tenerife, Costa Adeje, gracias a sus modernas instalaciones marca un nuevo estándar de lujo y confort en toda la isla.  

Misión del puesto: Buscamos talento con experiencia en Recepción y/o Guest services. Es la persona responsable de proporcionar al cliente un excelente servicio y producto de la más alta calidad en el área exclusiva “The Level”, garantizando su satisfacción. Supervisará el cumplimiento de los estándares y políticas establecidas en el hotel y reportando a Dirección. Controlará que todas las habitaciones asignadas y bloqueadas que requieran configuraciones especiales estén correctamente reflejadas en el PMS y disponibles para el Departamento de Limpieza y otros departamentos en el momento adecuado. Adicionalmente deberá participar en la gestión de personal coordinándose con los JJ.DD. Responsable de la organización, supervisión del personal, así como también de mantener todos los estándares estipulados para esta área y de dar soluciones personalizadas a las solicitudes del cliente. Gestionará cualquier queja de los huéspedes de manera profesional, resolviéndola y asegurando que el huésped esté satisfecho, y registrándola. Igualmente, promoverá los programas de fidelidad entre los clientes. 

¿Qué buscamos? 

• Licenciatura en Administración, Turismo o áreas afines. 

• Experiencia en posiciones similares en hoteles de semejante categoría. 

• Dominio de español, inglés. Se valorarán otros idiomas. 

• Dominio del paquete Microsoft Office. 

• Orientación al cliente, organización, planificación, capacidad analítica, visión estratégica, enfoque al logro de resultados, iniciativa, capacidad de influencia, liderazgo, trabajo en equipo. 

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

If you want to be “Very Inspiring People“, follow us on: 

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