SALES MANAGER - MICE, CORPORATE & GOVERNMENT

“The world is yours with Meliá” 

Continuing you journey at Meliá is an opportunity to learn, grow and keep building your career within a global team. Here you can take on new challenges and access experiences and access experiences in different destinations, while remaining part of our family.

Are you ready to take the next step in your career with us?

REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.

We are an international four star lifestyle hotel in Cheras, Kuala Lumpur, Malaysia

Sales Manager – MICE, Corporate & Government (Reporting to Director of Sales & Marketing)

Are you a strategic networker with a passion for hospitality? We are looking for a dynamic Sales Manager to drive growth within the MICE, Corporate and Government sectors. You will be responsible for securing high-value bookings, building lasting corporate relationships, and ensuring our hotel remains a top-tier destination for major events.

Core Responsibilities

• Drive Revenue: Execute strategic sales plans to hit targets across room bookings for corporate and government.
• Business Development: Proactively identify new market opportunities, conduct "Sales Calls," and go on sales trips to expand our reach.

• Lead Management: Respond to all business inquiries within 24 hours, ensuring a seamless transition from proposal to contract.
• Strategic Planning: Use SMART goals to develop action plans and conduct market research to capture market share during high and low seasons.
• Team Leadership: Support and mentor the sales team (Assistant Managers, Executives, and Coordinators) to ensure departmental goals are met.
• Cross-Functional Collaboration: Work closely with Revenue, F&B, and Operations to ensure every event is executed to perfection.

What We Are Looking For

• The Hustle: A minimum of 5 sales calls daily and 3 weekly site inspections/entertainment meetings.

• Precision: Ability to draft professional proposals, corporate rate letters, and contracts with high attention to detail.
• Relationship Focus: A "people person" who enjoys meeting and greeting guests to ensure a world-class experience.
• Adaptability: Ready to lead department briefings or chair sales meetings in the absence of the Director of Sales & Marketing (DOSM).

Requirements & Qualifications

• Experience: Minimum of 3–5 years of proven sales experience in the hospitality industry, specifically focusing on MICE, Corporate and Government accounts.

• Education: Bachelor’s Degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Technical Skills: Proficiency in Hotel Management Systems (e.g., Opera  or similar CRM) and Microsoft Office.
• Strategic Thinking: Strong understanding of yield management, market trends, and the ability to apply SMART goal theory to sales targets.
• Communication: Excellent verbal and written communication skills in English and Bahasa Malaysia (additional languages/local dialect i.e Cantonese etc are a plus for international MICE business).
• Leadership: Experience mentoring or supervising junior sales staff (Executives or Coordinators) is highly preferred.
• Availability: Flexibility to travel for sales trips and attend networking events or "Sales Calls" as required.

At Meliá we are all VIP

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

If you want to be “Very Inspiring People“, follow us on: 

INSTAGRAM – TIKTOK – LINKEDIN – INDEED – GLASSDOOR